OLX Jobs 2023 (Work from Home)

OLX Jobs 2023 | Apply Online | Check Details

OLX Jobs 2023: OLX is conducting recruitment for various email executive posts for the year 2023. The job offers a hybrid work arrangement, allowing employees to work from home or the office. Interested and eligible candidates can apply for these positions on or before July 5, 2023. Detailed information about the OLX recruitment, including vacancies, salary, application fee, selection process, educational qualifications, results, age limit, and other relevant details, is provided below:

OLX Job 2023 (Work from Home) | Apply Here

OLX Jobs 2023 – Overview

To offer you a quick overview, we have listed the key information about Recruitment below.

Recruiting Body:	OLX
No. of Posts:	Various
Job Location:	Gurugram, Haryana, India / Hybrid (Work-from-Home)
Last Date:	July 5, 2023
Salary:	As per company rules
Employment Type:	Full-Time
Application Mode:	Online
Category:	Private Job
Selection Process:	Interview
Official Website:	https://jobs.eu.lever.co/olx

OLX Jobs Vacancy Details 2023

Quick overview, of the Posts mentioned in the official notification of the OLX Recruitment 2023:

Name of Post	Qualification
Email Executive	Graduation/bachelor’s degree is required

Steps to Apply for OLX Jobs 2023

☛ All eligible and interested applicants must submit an online application via the official website or the via APPLY LINK provided below.
☛ Online registration is required for all candidates. Applications must only be submitted online.

Important Links:

☛ Apply Online | CLICK HERE

OLX Jobs Vacancy Details 2023 – Key Responsibilities

Replying to e-mail queries, requests, concerns, and Google Play Store reviews on behalf of OLX
Call customer as per the process as and when required
Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as per laid down SOPs
Acknowledging and resolving customer complaints on priority
Following first time right approach in providing accurate resolution and reducing re-open cases
Maintaining the first response time within defined SLAs for Email and Social Media tickets
Ensuring customer satisfaction on responses and limiting dissatisfaction
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Communicating and coordinating with colleagues, as necessary
Knowing OLX products inside and out so that you can answer questions
To manage social media (Facebook, Twitter, Instagram) and App queries as per the SLAs
To manage all daily tasks and duties related to the process with strict compliance to guidelines
Be flexible as per the business requirement subject to overtime during offs, festivals and 24/7 shifts

OLX Jobs Vacancy Details 2023 – Knowledge & Skills Required

Graduation/bachelor’s degree is required
Excellent written and verbal skills
Strong customer service skills and a demonstrated ability to take initiative and be professionally persistent
Working knowledge of CRM tools would be an added advantage
Must possess ability to navigate multiple systems at once and multi-task
A minimum one-year experience in Customer Support Profile required with proficiency in written as well as verbal communication
Must be Customer centric
Extreme dedication, sincerity, and willingness to go the extra mile
Good knowledge of basic computer skills
Desire to work in a fast-paced, challenging environment
Experience with e-commerce, retail, advertising, or media would be an advantage

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OLX Recruitment 2023 FAQs

Q1: What are the primary responsibilities of an Email Executive at OLX?

A1: As an Email Executive at OLX, your responsibilities would include replying to email queries, requests, concerns, and Google Play Store reviews on behalf of OLX. You would also be responsible for ensuring timely and quality responses, addressing customer complaints, maintaining customer satisfaction, managing social media and app queries, and adhering to guidelines.

Q2: What qualifications are required for the Email Executive position at OLX?

A2: The specific educational qualifications required for the Email Executive position at OLX may vary. However, generally, a graduation or bachelor’s degree is preferred.

Q3: What skills are essential for an Email Executive at OLX?

A3: Essential skills for an Email Executive at OLX include excellent written and verbal communication skills, strong customer service skills, the ability to multitask, navigate multiple systems, and proficiency in basic computer skills.

Q4: Is prior experience necessary for the Email Executive role at OLX?

A4: Yes, OLX typically requires a minimum of one year of experience in a customer support profile with proficiency in written and verbal communication.

Q5: Are there any preferred skills or advantages for the Email Executive position at OLX?

A5: While not mandatory, experience with e-commerce, retail, advertising, or media can be advantageous for the Email Executive position at OLX. Additionally, working knowledge of CRM tools is considered a plus.

Q6: What is the work environment like for an Email Executive at OLX?

A6: As an Email Executive at OLX, you can expect to work in a fast-paced and challenging environment. Flexibility is required as per business needs, including the possibility of overtime during off-days, festivals, and 24/7 availability.