Amazon Jobs 2023 | Apply Online | Check Details
Amazon Jobs 2023: Amazon hiring for Seller Support Associate (Maharashtra) with Bachelor’s Degree in any discipline to Work from the Home location.
Additional details, including salary information, application fees, selection criteria, required education, results, and age restrictions, are provided below.
Amazon Jobs 2023 – Overview
To offer you a quick overview, we have listed the key information about Recruitment below.
| Recruiting Body: | Amazon |
| No. of Posts: | Various |
| Job Location: | Work from Home |
| Salary: | As per company rules |
| Employment Type: | Full-Time |
| Application Mode: | Online |
| Category: | Private Job |
| Selection Process: | Interview |
Amazon Jobs Vacancy Details 2023
Quick overview, of the Posts mentioned in the official notification of the Amazon Recruitment 2023:
| Name of Post | Qualification |
|---|---|
| Seller Support Associate |
Steps to Apply for Amazon Jobs 2023
☛ All eligible and interested applicants must submit an online application via the official website or the via APPLY LINK provided below.
☛ Online registration is required for all candidates. Applications must only be submitted online.
Important Links:
Amazon Jobs Vacancy Details 2023 – Key Responsibilities
- The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
Amazon Jobs Vacancy Details 2023 – Knowledge & Skills Required
- Education: Bachelor Degree in any discipline with 0-10 years of experience.
- Excellent written and verbal communication in English.
- Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
- Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
- Candidates willing to work on Phone/chat & emails (concurrent blended profile)
- During the first four months (Training & Transition) no unplanned leaves are allowed.
- Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
- Home environment free from background noise where you can connect to the internet and work on your deliverables.
- Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
- Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
- Should have access to mobile phone at all times from a reliable provider.
- Should have power back up in case of power shut down. up to the duration of his shift
- Candidates who are based in Maharashtra should apply.
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Amazon Recruitment 2023 FAQs
A: A Seller Support Associate is responsible for providing operational support to 3rd party sellers on the Amazon platform. They act as the primary interface between Amazon and the sellers, addressing their inquiries and concerns via phone and/or email. The associate helps sellers with various aspects of their business on Amazon, including product listings, order management, shipping, pricing, customer service, and returns. They are expected to provide exceptional support, demonstrate effective communication skills, and proactively solve problems for sellers.
A: Yes, Amazon typically provides training for new Seller Support Associates. During the initial four months of employment, there will be a training and transition period where you will receive guidance on Amazon’s systems, processes, and customer service best practices. The training will help you gain the necessary knowledge and skills to effectively support sellers on the Amazon platform.
A: Amazon offers various career growth opportunities for its employees. As a Seller Support Associate, you can enhance your skills, knowledge, and expertise in e-commerce operations, customer service, and problem-solving.
About Amazon
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.