Amazon Job Recruitment 2023: Amazon is looking for candidates fulfilling the eligibility criteria for the following position at their Bengaluru location. Read below for vacancy details, eligibility criteria etc.
Amazon Jobs Recruitment 2023: Overview
| Organization | Amazon |
| Post Name | Catalog Associate |
| Category | Private Job |
| Job Location | Bengaluru, India |
| Application Mode | Online |
| Official Website | www.amazon.jobs |
Vacancy Details of Amazon:
| Name of Post | Catalog Associate |
| Qualification | Bachelor’s (or higher) degree |
Eligibility Criteria:
- A Bachelor’s (or higher) degree in Science, Maths or Engineering
- Excellent knowledge of Microsoft Office, especially Excel
- Knowledge of email and chat clients like MS Outlook, Slack, etc.
- Language skills: Fluent English
- Strong interpersonal and communication skills
- Proven ability to work effectively to tight deadlines in a fast-paced environment
- Exemplary performance record, particularly with regard to quality & productivity
Job Responsibilities:
· Assist sellers/vendors to get well-versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment-related issues etc.
· Guide & help sellers/ vendors for completing onboarding formalities & train them on internal tools.
· Handle various types of cases related to inbounding, product issues and customer complaints.
· Provide required inputs to the seller to manage customer feedbacks.
· Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
· Review the Amazon catalog for content quality based on pre-defined guidelines & coordinate with the internal team to fix the issues for a better customer experience.
· Document processes & regularly update existing Sops.
· Review & suggest SOP changes required if any to the team basis input from Category managers.
· Handle various sets of daily, weekly and monthly business reports.
· Onboard new processes if required as per the business needs.
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