Jio Vacancy 2024 (Customer Service team): Jio is hiring candidates fulfilling eligibility for Advisor NVOC posts for their various locations across India.
Interested and Eligible candidates are required to apply online through the official website of Jio at careers.jio.com or directly through the link available below:
Vacancy Details:
Jio is looking for qualified candidates to fill up vacancies for the position given below in the list:
- Name of Post: Advisor
- Qualification: 10+2 / Graduation Degree in any discipline.
- Experience: Fresher / 6 months – 2 years
Job Role:
1. Manage all customer interactions as rostered within parameters.
2. Demonstrate ownership on calls when contacted by a customer.
3. Respond to all customers in an appropriate tone and language.
4. Offer a solution-based approach for all customer interactions.
5. Educate the customer at every given possible opportunity.
6. Ensure updation of product, system, process and policy knowledge.
7. Adhere to rostered timing, scheduled shifts and activities.
8. Capture customer details and data relevant to the call or service.
9. Resolve customer queries within agreed timelines.
10. Increase, develop and retain customer base through relationship building and service.
11. Follow all contact center policies, procedures, code of conduct and legislative requirements.
Skills:
- Basic computer knowledge
- English reading and writing
- Problem solving skills
- Customer focus
- Technical orientation
- Attention to detail
- Service mindset
How to Apply?
☛ All eligible and interested applicants must submit an online application via the official website or the via APPLY LINK provided below.
☛ Online registration is required for all candidates. Applications must only be submitted online.
Check Details & Online Apply Link ➠➠➠ APPLY ONLINE
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