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Concentrix Jobs 2023; Apply Here for Team Leader Post

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Concentrix Jobs 2023; Apply Here for Team Leader Post

Concentrix Job 2023 | Apply Online | Check Details

Concentrix Job 2023: Concentrix is looking for Team Leader, Operations positions. Interested and qualified individuals may submit applications via Online Mode.
Additional details, including salary information, application fees, selection criteria, required education, results, and age restrictions, are provided below.

Concentrix Jobs 2023 – Overview

To offer you a quick overview, we have listed the key information about Recruitment below.

Recruiting Body:Concentrix
No. of Posts:Various
Job Location:Hyderanad
Salary:Hyderabad
Employment Type:Full-Time
Application Mode:Online
Category:Private Job
Selection Process:Interview
Official Website:jobs.concentrix.com

Concentrix Job Vacancy Details 2023

Quick overview, of the Posts mentioned in the official notification of the Concentrix Recruitment 2023:

Name of PostQualification
Team Leader, OperationsGraduation is mandatory

Steps to Apply for Concentrix Job 2023

☛ All eligible and interested applicants must submit an online application via the official website or the via APPLY LINK provided below.
☛ Online registration is required for all candidates. Applications must only be submitted online.

Important Links:

☛ Apply Online | CLICK HERE

Concentrix Job Vacancy Details 2023 – Key Responsibilities

  • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
  • Regularly impart effective coaching to team members, ensuring consistent high performance delivery
  • Identify performance related issues, develop an action plan for improvement and  implement corrective actions
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
  • Communicate expectations to employees and provide timely updates
  • Provide subject matter expertise in handling escalated customer calls as needed
  • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
  • Stay current on internal work processes, policies and procedures. Attend required manager development training
  • Promote CNX values- “walk the talk” and lead by example
  • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
  • Regularly impart effective coaching to team members, ensuring consistent high performance delivery
  • Identify performance related issues, develop an action plan for improvement and  implement corrective actions
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
  • Communicate expectations to employees and provide timely updates
  • Provide subject matter expertise in handling escalated customer calls as needed
  • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
  • Stay current on internal work processes, policies and procedures. Attend required manager development training
  • Promote CNX values- “walk the talk” and lead by example

Concentrix Job Vacancy Details 2023 – Knowledge & Skills Required

  • Associate’s degree in related field with two to four years of relevant experience preferred
  • Highly motivated individual with skills to develop and coach team members to achieve performance expectations
  • Work well under pressure and follow through on items to completion
  • Strong oral and written communication skills
  • Ability to lead team members, multi-tasking, prioritization and meeting timelines of deliverables
  • Ability to mentor, coach and provide direction to team members
  • Willingness to work in a flexible schedule

Concentrix Job Vacancy Details 2023 – Process Specifications

  • The nature of the job includes accessing explicit content that includes text, picture, video etc.
  • It involves content curation, moderation & review of content uploaded on the platform. The reported content is reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual ,social thought process or behaviors.
  • Review content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service

Read Also: How to Write a Winning Resume: Tips and Examples

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