OLX Jobs 2023 | Apply Online | Check Details
OLX Jobs 2023: OLX is conducting recruitment for various email executive posts for the year 2023. The job offers a hybrid work arrangement, allowing employees to work from home or the office. Interested and eligible candidates can apply for these positions on or before July 5, 2023. Detailed information about the OLX recruitment, including vacancies, salary, application fee, selection process, educational qualifications, results, age limit, and other relevant details, is provided below:
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OLX Jobs 2023 – Overview
To offer you a quick overview, we have listed the key information about Recruitment below.
Recruiting Body: | OLX |
No. of Posts: | Various |
Job Location: | Gurugram, Haryana, India / Hybrid (Work-from-Home) |
Last Date: | July 5, 2023 |
Salary: | As per company rules |
Employment Type: | Full-Time |
Application Mode: | Online |
Category: | Private Job |
Selection Process: | Interview |
Official Website: | https://jobs.eu.lever.co/olx |
OLX Jobs Vacancy Details 2023
Quick overview, of the Posts mentioned in the official notification of the OLX Recruitment 2023:
Name of Post | Qualification |
---|---|
Email Executive | Graduation/bachelor’s degree is required |
Steps to Apply for OLX Jobs 2023
☛ All eligible and interested applicants must submit an online application via the official website or the via APPLY LINK provided below.
☛ Online registration is required for all candidates. Applications must only be submitted online.
Important Links:
OLX Jobs Vacancy Details 2023 – Key Responsibilities
- Replying to e-mail queries, requests, concerns, and Google Play Store reviews on behalf of OLX
- Call customer as per the process as and when required
- Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as per laid down SOPs
- Acknowledging and resolving customer complaints on priority
- Following first time right approach in providing accurate resolution and reducing re-open cases
- Maintaining the first response time within defined SLAs for Email and Social Media tickets
- Ensuring customer satisfaction on responses and limiting dissatisfaction
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Communicating and coordinating with colleagues, as necessary
- Knowing OLX products inside and out so that you can answer questions
- To manage social media (Facebook, Twitter, Instagram) and App queries as per the SLAs
- To manage all daily tasks and duties related to the process with strict compliance to guidelines
- Be flexible as per the business requirement subject to overtime during offs, festivals and 24/7 shifts
OLX Jobs Vacancy Details 2023 – Knowledge & Skills Required
- Graduation/bachelor’s degree is required
- Excellent written and verbal skills
- Strong customer service skills and a demonstrated ability to take initiative and be professionally persistent
- Working knowledge of CRM tools would be an added advantage
- Must possess ability to navigate multiple systems at once and multi-task
- A minimum one-year experience in Customer Support Profile required with proficiency in written as well as verbal communication
- Must be Customer centric
- Extreme dedication, sincerity, and willingness to go the extra mile
- Good knowledge of basic computer skills
- Desire to work in a fast-paced, challenging environment
- Experience with e-commerce, retail, advertising, or media would be an advantage
Read Also: How to Write a Winning Resume: Tips and Examples
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